Customer service

Trainings

We offer customized training courses on your positioning systems and control solutions. Practical, competent, and directly from the manufacturer. Our training courses provide in-depth knowledge on commissioning, installation, operation, and maintenance, all tailored to specific customer requirements on request. We see training courses on general topics as a service to ensure the optimal use of our products. This allows users to benefit from maximum precision, efficiency, and a deep understanding of our high-quality systems.

Maintenance & Repair

Our experienced technicians carry out repairs quickly, efficiently, and using high-end components. This enables us to guarantee consistently high quality and extend the service life of every system. Benefit from our personal initial contact within 24 hours at the latest.

Assistance

We are happy to provide you with expert, personalized support for all questions relating to micropositioning systems, controllers, accessory solutions, or automated systems. Whether you need technical advice, rapid fault diagnosis, individual application guidance, or training, our experienced service team is on hand to provide you with practical assistance.

Our support services range from installation and maintenance to optimization of your systems. This ensures that your Märzhäuser products always work precisely, reliably, and efficiently.