Service right to the point

When every µ counts, you cannot make the slightest compromise in quality.

 

For this reason we always maintain especially high quality standards. Märzhäuser’s understanding of quality not only includes the high quality of the product itself. We also pay special attention to an exceptional service and to the needs of our customers.

 

As a principle, all our standard products come with a 2-year guarantee.
In addition, Märzhäuser issues a 5-YEAR GUARANTEE on all scanning stages, which are operated in the system with the Märzhäuser TANGO controller!

 

In case of any questions or if you are in need of any support, it would be the pleasure of our Customer Support Team to help and advise you.

 

Our customer service performance:

  • Advisory service and support
  • Support with any questions concerning customized applications
  • Support with the initial operation of devices
  • Checking and repair of devices
  • Error analysis (also online via Netviewer)
  • Spare part and exchange deliveries
  • Training and training of the users (also online via Netviewer)